Privacy Policy

This Privacy Policy explains how SaleIQ, Inc. ("SaleIQ", "we", "us", or "our"), a company registered in the United States, collects, uses, discloses and safeguards information when you use SaleIQ — an AI sales coaching and CRM automation platform available at saleiq.ai — including our website, application, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2.1 Account & Organization Information

When you create an account, we collect your name, work email address, password (hashed), organization name, and role. If you sign in with Google or another OAuth provider, we receive your name, email address and profile picture from that provider, as authorized by you.

2.2 Customer & Sales Data

To provide the Service, we process the data you and your organization input or connect, including leads, contacts, deals, pipeline stages, outreach sequences, notes, call or meeting transcripts, and other CRM content ("Customer Data"). Customer Data belongs to you and your organization; we process it only to provide, maintain and improve the Service on your behalf.

2.3 AI Processing

Our AI coaching, lead scoring, and outreach features are powered by large language models, including Google Gemini and other AI providers. Content you submit for AI analysis (such as call notes or deal summaries) is sent to these providers solely to generate the requested output. We do not permit third-party AI providers to use your Customer Data to train their general-purpose models, and we do not sell your Customer Data.

2.4 Connected Third-Party Accounts

If you choose to connect third-party tools (e.g. Google Calendar, email, or calling platforms), we access only the data required for the feature you enable, using the permissions you explicitly grant. You can disconnect any integration at any time from your account settings, which revokes our access.

2.5 Usage & Device Information

We automatically collect log data, device and browser information, IP address, and usage patterns (such as pages visited and features used) to operate, secure and improve the Service. See our Cookie Policy for details on cookies and similar technologies.

• To provide, operate and maintain the Service
• To generate AI-powered coaching feedback, lead scores, and recommendations
• To process payments and manage subscriptions
• To communicate with you about your account, updates, and support requests
• To detect, prevent and address fraud, abuse and security issues
• To comply with legal obligations

We do not sell your personal information or Customer Data. We share information only with:

• Sub-processors who help us run the Service, such as cloud hosting, AI model providers (including Google Gemini), payment processing, and email delivery providers, each bound by confidentiality and data protection obligations
• Other members of your organization, according to the permissions your organization administrator configures
• Authorities, where required to comply with applicable law, or to protect the rights, property or safety of SaleIQ, our users, or others
• A successor entity in connection with a merger, acquisition or sale of assets, subject to this Policy

If you connect Google services (e.g. Google Calendar, Gmail), SaleIQ's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only use Google user data to provide or improve the specific feature you authorized, and we do not use it for advertising.

We retain Customer Data for as long as your account is active, or as needed to provide the Service. If you close your account, we delete or anonymize your data within a reasonable period, unless we are required to retain it for legal, tax or security reasons.

We use industry-standard technical and organizational measures, including encryption in transit, access controls, and multi-tenant data isolation, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@saleiq.ai. If your organization is the data controller of Customer Data you interact with, we may direct your request to that organization.

We may process and store information in countries other than your own. Where required, we rely on appropriate safeguards (such as standard contractual clauses) for international transfers of personal data.

The Service is intended for business use and is not directed to individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date above.

If you have questions about this Privacy Policy, contact SaleIQ, Inc. at privacy@saleiq.ai.